Beyond the Numbers: How Intangibles Increase Your Company’s Value

Understanding the real drivers of business valuation beyond financial results

When business owners think about company value, attention often centers on revenue, margins, and cash flow. These financial metrics are important drivers of business valuation, but they do not fully explain how buyers, investors, and lenders determine what a business is truly worth.

For privately owned companies, especially those preparing for a sale or ownership transition, a large portion of valuation is driven by intangibles. These non-financial assets shape risk, transferability, and future performance expectations.

High quality intangible assets play a direct role in increasing enterprise value. Strengthening the quality of leadership, systems, and repeatable execution improves the business beyond the financials and directly supports higher valuation outcomes. The main drivers of business valuation extend beyond financial results. Leadership depth, company culture, brand strength, systems, and strategic clarity reduce buyer risk, improve transferability, and support higher valuation multiples during a sale or ownership transition.

Why Intangibles Are Key Drivers of Business Valuation

Two businesses with similar financial results can attract very different valuation multiples. The difference usually lies in how well the business is structured to operate, grow, and transition without relying on the owner.

A balanced set of well structured intangible assets reduce perceived risk for buyers. Lower risk often leads to higher valuation, stronger negotiating leverage, and smoother transaction outcomes.

In practical terms, buyers are not just purchasing historical earnings—they are purchasing confidence in future sustainable performance.

Key Intangible Drivers of Business Valuation Beyond Financials

1. Management Team Strength and Leadership Depth

Businesses that depend heavily on the owner present higher risk. A capable management team with clear roles, accountability, and decision authority signals operational stability. Strong leadership depth increases transferability and supports higher valuation expectations during a sale process.

2. Company Culture and Employee Retention

Culture systematically influences execution, customer experience, and staff retention. High turnover or disengaged teams introduce uncertainty during ownership transitions. From a valuation standpoint, stable teams and aligned culture protect continuity and reduce integration risk after a transaction.

3. Brand Positioning and Market Reputation

Brand equity supports pricing power, customer loyalty, and predictable revenue. A clear market position helps buyers assess sustainability and competitive advantage. Well-defined branding reduces customer attrition risk and strengthens long-term value.

4. Systems, Processes, and Operating Discipline

Businesses with documented operational discipline (repeatable processes that are teachable) are consistently viewed as lower-risk, with higher-quality systems and process assets. Rizolve’s Operational Planning and Process Expertise frameworks outline how structured processes, accountability, and performance metrics support scalable execution and transferable value. Documented systems, standardized processes, and performance metrics reduce reliance on institutional knowledge in the hands of a few individuals. Buyers value businesses that operate consistently and can scale without reinventing core workflows.

5. Strategic Clarity and Execution Capability

Clear strategy is a driver of business value. Rizolve’s Strategic Planning and Value Growth process resources detail how defined priorities, execution cadence, and leadership alignment help translate into predictable performance and stronger valuation positioning. A documented strategy with measurable priorities demonstrates intentional leadership. It shows that results can be repeatable rather than dependent on short-term decisions. Clear strategy and execution discipline improve buyer confidence in growth and profitability post-transaction.

How Improving Strategic Capacity Increases Enterprise Value

Improving strategic capacity integrates several of Rizolve’s core disciplines, including Business Value Drivers, Strategic Planning, Operational Planning, and Exit Planning, into a single value-focused roadmap. Together, these elements strengthen the quality, durability, transferability, and value of the business.

Strategic Capacity Improvement focuses on strengthening the quality of a business’s economic engine. This includes leadership effectiveness, operational structure, strategic planning, and execution rigor.

Improving these areas increases valuation by:

  • Reducing owner dependency
  • Improving predictability of results
  • Increasing buyer confidence
  • Supporting stronger valuation multiples

These improvements are valuable whether a business is preparing for a near-term exit or building optionality over several years.

Preparing Early Creates Better Outcomes

Many business owners plan to exit within three to five years, yet delay investing in the improvement of intangible assets until a transaction is already underway. At that point, the opportunity to improve is reduced and the evidence of any improvement is degraded.

Businesses that begin strengthening strategic capacity early typically experience:

  • More exit options
  • Greater control over timing and terms
  • Smoother ownership transitions

If your goal is to harvest the value of your business at optimal terms, improving intangibles must begin well before a deal is on the table.

Businesses that understand and act on the true drivers of business valuation give themselves more options, stronger leverage, and greater confidence when the time comes to pursue liquidity.

Beyond the numbers is where sustainable business value is built—and where the most overlooked drivers of business valuation are to be found.

A Value-Focused Next Step

If you are planning an ownership transition within the next three to five years, now is the right time to assess how well your business is positioned beyond the financials.

Rizolve Partners works with privately owned business owners to identify, prioritize, and improve the drivers of business valuation that matter most to buyers and investors. A Discovery Review provides clarity on where risk exists, where opportunity lives, and what actions will deliver the greatest return.

Connect with Rizolve Partners to start a value-focused conversation and understand how strengthening these drivers can position your business for optimal outcomes.

Frequently Asked Questions

What are intangible assets in a business?

Intangible assets are non-financial elements that influence how a business operates, scales, and transfers ownership. These include leadership capability, company culture, brand reputation, customer relationships, systems, processes, and strategic clarity. While they do not appear directly on financial statements, they play a major role in how acquirers assess risk and the sustainability of long-term performance.

How do intangible assets affect business valuation?

Intangible assets reduce uncertainty for buyers. Strong leadership depth, documented processes, and a clear market position create some of the conditions for earnings that are repeatable and sustainable. Lower perceived risk often leads to higher valuation multiples and stronger negotiating leverage during a transaction.

Why do buyers care about strategic capacity?

Strategic capacity reflects how well a business can grow, adapt, and operate without heavy owner involvement. Buyers look for businesses with the infrastructure, talent, and execution discipline required to sustain performance after ownership changes.

When should business owners start improving intangible value?

Ideally, business owners begin improving intangible assets three to five years before a planned exit. This allows time for changes to take hold, results to be demonstrated, and value improvements to compound.

Can improving intangibles increase value even if an exit is not imminent?

Yes. Strengthening intangibles improves operational performance, decision-making, and optionality. Even without a near-term sale, these improvements position the business for greater growth and efficiency, as well as investment, succession, or unexpected opportunities.

Understanding EBITDA: The Metric That Can Make or Break Your Exit

EDITDA due diligence for maximum business value

When preparing for a business exit—whether through a sale, merger, or acquisition—few financial metrics carry as much weight as EBITDA. Short for Earnings Before Interest, Taxes, Depreciation, and Amortization, EBITDA is often the go-to figure for investors and buyers to assess a company’s profitability and operational efficiency. But while it’s widely used, it’s also widely misunderstood.

If you’re in a hurry and don’t have time to read the full article, here are the top 5 frequently asked questions about EBITDA.

At Rizolve Partners, we’ve seen firsthand how a clear understanding—and strategic management—of EBITDA can significantly impact valuation and deal outcomes. In this post, we’ll break down what EBITDA really means, why it matters so much in exit planning, and how to optimize it to maximize your company’s value.

What Is EBITDA, Really?

EBITDA is a metric widely used by the financial community as an ready approximation to cash flow.  It is not a perfect measure and in certain circumstances (e.g. capital intensive businesses) can be misleading but non-the-less is used by analysts and investors. EBITDA is a financial metric that strips away non-operational and non-cash expenses from reported profit under generally accepted accounting principles (“GAAP”) to provide an alternative picture of a company’s core profitability that investors refer to. It’s calculated as:

EBITDA = Net Income + Interest + Taxes + Depreciation + Amortization

This formula removes variables that can distort the true performance of a business, such as:

  • Interest: Reflects financing decisions, not operational performance.
  • Taxes: Vary by jurisdiction and are not controllable by management.
  • Depreciation & Amortization: Non-cash accounting entries that don’t reflect current cash flow.
  • and, Other non-cash or unusual items such as FX

By focusing on earnings from core operations that approximate to cashflows, EBITDA allows buyers to compare company cash flows and therefore likely investment returns across industries and capital structures more easily.

Why Buyers Love EBITDA

As we have stated, Buyers and Investors often use EBITDA as a proxy for cash flow. It helps them answer key questions:

  • How profitable is this business at its core?
  • How much cash can it generate to service debt or fund growth?
  • What’s the return on investment likely to be?

Because EBITDA excludes financing and accounting decisions, it levels the playing field and is a benchmarking tool. A company with high EBITDA margins is often seen as more efficient and scalable—two qualities that drive higher valuations.

The Role of EBITDA in Valuation benchmarking

In many middle-market transactions, a common benchmark for valuation or rule of thumb comparator is to calculate business value using comparable company multiples from completed transactions or market quotes for similar sized companies in similar industry segments. For example, if your company has an EBITDA of $5 million and the benchmark market multiple for a company trading at the same size in the same segment is 6x, a rule of thumb business valuation could be valued at $30 million. [Enterprise Value = EBITDA x appropriate Market Multiple].

But here’s the catch: not all EBITDA is created equal.

Buyers will scrutinize your EBITDA to determine whether it’s sustainable, recurring, and free from one-time anomalies. That’s where the concept of Adjusted EBITDA comes in.

Adjusted EBITDA: Telling a better  Story

Adjusted EBITDA is a normalized version of EBITDA that removes non-recurring, irregular, or discretionary expenses. These might include:

  • One-time legal or consulting fees
  • Owner’s compensation above market rate
  • Non-operating income or losses
  • Severance or restructuring costs
  • Personal expenses run through the business

The goal is to present a clean, accurate picture of the company’s true earning power. At Rizolve Partners, we work closely with clients to identify and justify these adjustments—because they can significantly affect  the valuation.

Common Pitfalls in presenting Adjusted EBITDA

Many business owners unintentionally understate or overstate their EBITDA. Here are a few common issues :

  1. Overlooking Add-Backs: Failing to include legitimate adjustments can leave money on the table.
  2. Aggressive Adjustments: Overstating add-backs can erode buyer trust and derail negotiations.
  3. Inconsistent Accounting: Poor financial hygiene can make it hard to calculate reliable EBITDA.
  4. Lack of Documentation: Buyers want to see clear, auditable support for every adjustment.

A well-prepared Adjusted EBITDA analysis, backed by clean financials and clear narratives, builds credibility and confidence with buyers.

Reflection: Is your current EBITDA telling the true story of your business—or is it quietly undervaluing the legacy you’ve built?

How to Optimize EBITDA Before an Exit

Improving EBITDA isn’t just about cutting costs—it’s about enhancing operational efficiency and demonstrating sustainable profitability. Here are some strategies:

  1. Streamline Operations

Identify inefficiencies in your supply chain, labor, or overhead. Even small improvements can have a big impact on EBITDA.

  1. Review Pricing Strategy

Are your products or services priced appropriately for the value they deliver? Strategic price adjustments can boost margins.

  1. Eliminate Non-Core Expenses

Reduce or eliminate discretionary spending that doesn’t contribute to growth or profitability.

  1. Recast Financials Early

Start identifying and documenting EBITDA adjustments 12–24 months before a planned exit. This gives you time to build a compelling financial story.

  1. Engage Advisors

Work with experienced M&A advisors—like Rizolve Partners—who understand how to position your EBITDA in the best possible light.

EBITDA in Due Diligence: The Moment of Truth

During due diligence, buyers will dig deep into your EBITDA. They’ll want to verify:

  • The accuracy of your financial statements
  • The legitimacy of your adjustments
  • The sustainability of your earnings

This is where preparation pays off. A well-documented, defensible EBITDA builds trust and reduces the risk of price renegotiation—or worse, a failed deal.

Beyond EBITDA: The Bigger Picture

While EBITDA is a powerful metric, it’s not the only one that matters. Buyers also consider:

  • Revenue growth trends
  • Customer concentration
  • Recurring vs. project-based revenue
  • Working capital needs
  • Capital expenditures

A strong EBITDA is a great starting point, but it must be supported by a healthy, scalable business model.

Final Thoughts: Make EBITDA Work for You

Understanding and managing EBITDA is essential for any business owner considering an exit. It’s more than just a number—it’s a narrative about your company’s profitability, efficiency, and potential.

At Rizolve Partners, we help founders and CEOs navigate the complexities of EBITDA and exit planning with clarity and confidence. Whether you’re 18 months or 5 years away from a transaction, now is the time to start optimizing your EBITDA story.

Ready to take the next step? Let’s talk about how we can help you unlock the full value of your business.

Top 5 FAQs From this Article:

1. What is EBITDA and why is it important during a business exit?
EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) is a financial metric used by buyers to assess a company’s core profitability and cash flow. It’s crucial in exit planning because it often drives valuation and investor confidence.

2. How is Adjusted EBITDA different from standard EBITDA?
Adjusted EBITDA removes non-recurring, discretionary, or irregular expenses to give a clearer view of a company’s true earning power. This version is often more reflective of sustainable profitability and can significantly impact your valuation.

3. What are common mistakes business owners make when presenting EBITDA?
Owners often overlook legitimate add-backs, apply overly aggressive adjustments, or lack proper documentation. These errors can either leave value on the table or raise red flags for buyers.

4. How can I improve my EBITDA before selling my business?
You can enhance EBITDA by streamlining operations, reviewing pricing strategies, reducing non-core expenses, and recasting financials 12–24 months before your planned exit. Working with experienced advisors ensures the improvements are credible and valuable.

5. Will buyers only consider EBITDA in their valuation?
No—while EBITDA is a key metric, buyers also assess factors like revenue trends, customer concentration, recurring income, capital expenditures, and overall business scalability. A strong EBITDA needs to be backed by a healthy, well-run company.

Ready to Take Action?

Ready to uncover the real value of your business and position it for a successful exit?

Schedule a confidential consultation with Rizolve Partners today and start building a stronger EBITDA story.

value@rizolve.ca | 416.840.5578

12 Tips for Navigating Business Challenges in Tumultuous Times

In today’s volatile market, business owners must navigate economic uncertainty, tariffs, and geopolitical risks. Learn how to strengthen operations, optimize cash flow, and future-proof your company with expert strategies.

Navigating the complexities of running a business during tumultuous geopolitical times can be daunting. With increasing costs, tariffs, and the looming threat of a recession, business owners must adopt strategic measures to ensure resilience and sustainability.

Here are some key pieces of advice to help business owners weather these challenging times.

1. Understand The Geopolitical Landscape:

Staying informed about geopolitical developments is crucial. Geopolitical risks, such as conflicts, trade wars, and political instability, can significantly impact global supply chains, market access, and economic stability (S&P Global). Business owners should regularly monitor news and analysis from reliable sources to anticipate potential disruptions and adapt their strategies accordingly.

However, taking time to digest any potentially necessary changes, and discussing their impact with your team and Advisors, is wise during extreme volatility to ensure that corrective action is necessary and not reactionary.

2. Diversify Supply Chains:

One of the most effective ways to mitigate the impact of geopolitical risks is to diversify. One such example of diversification could be in spreading supply across different suppliers from different geographies to reduce supply chain risk.

Relying on a single supplier from a particular region can be risky, especially if that area is affected by political instability or trade restrictions. By sourcing materials and products from multiple suppliers across different regions, businesses can reduce their vulnerability to disruptions and ensure a more stable supply chain.

3. Manage Costs and Improve Efficiency:

With increasing costs and tariffs, managing expenses becomes even more critical to achieving planned goals. Business owners should conduct a thorough review of their operations to identify areas where they can cut costs without compromising quality.

This might include renegotiating contracts with suppliers, optimizing inventory levels, and investing in energy-efficient technologies. Additionally, improving operational efficiency through automation and process optimization can help reduce costs and enhance productivity.

4. Focus on Cash Flow Management:

During uncertain economic times, maintaining a healthy cash flow is essential. Business owners should prioritize cash flow management by closely monitoring their accounts receivable and payable. Implementing stricter credit control measures, offering early payment discounts, and negotiating extended payment terms with suppliers can help improve cash flow.

Additionally, maintaining a cash reserve can provide a financial cushion to navigate through tough times. Negotiating credit facilities with the bank can also create a cushion to rely on when anticipated cash flows are slower or smaller than planned.

5. Adapt Pricing Strategies:

In the face of rising costs and tariffs, businesses may need to adjust their pricing strategies to maintain profitability. This could involve passing on some of the increased costs to customers, but it’s important to do so carefully to avoid losing market share.

Business owners should consider value-based pricing, where prices are set based on the perceived value to the customer rather than just the cost (JP Morgan). Offering bundled products or services and implementing dynamic pricing models can also help optimize revenue.

6. Understanding Foreign Exchange Exposure:

If geopolitical risks are causing significant risks for a business, the impact of foreign exchange exposure should also be assessed as an element of the risk. The impact of exchange exposure can sometimes offset a downside risk if the geopolitical risk is negative for volume or price and the foreign exchange effect of currency appreciation is positive.

The net impact should be assessed to understand what action to take.

7. Invest in Technology and Innovation:

Investing in technology and innovation can provide a competitive edge during challenging times. Automation, artificial intelligence, and data analytics can help businesses streamline operations, reduce costs, and make more informed decisions.

Additionally, developing new products or services that meet changing customer needs can open up new revenue streams and enhance market positioning.

8. Strengthen Customer Relationships:

Building strong relationships with customers is crucial for business resilience. During uncertain times, maintaining open communication and providing exceptional customer service can help retain loyal customers and attract new ones.

Business owners should actively seek feedback, address customer concerns promptly, and offer personalized solutions to enhance customer satisfaction and loyalty.

9. Explore New Markets:

Expanding into new markets can help mitigate the impact of geopolitical risks and economic downturns in existing markets. Business owners should conduct thorough market research to identify potential opportunities in emerging markets or regions less affected by geopolitical tensions.

Diversifying the customer base can reduce dependence on any single market and provide new growth avenues.

10. Develop A Contingency Plan:

Having a well-thought-out contingency plan is essential for navigating uncertainties. Business owners should identify potential risks and develop strategies to address them.

This might include creating backup supply chains, securing alternative financing options, and establishing crisis communication protocols (Forbes). Regularly reviewing and updating the contingency plan can ensure that the business is prepared to respond effectively to any disruptions.

11. Seek Professional Advice:

During tumultuous times, seeking professional advice can provide valuable insights and guidance. Business owners should consider consulting with financial advisors, legal experts, and industry consultants to navigate complex challenges.

For example, professional advice can help identify opportunities to improve cash flow and profitability, ensure compliance with regulatory requirements, and develop strategies to address challenges and improve resilience (Rizolve Partners).

12. Most Importantly, Stay Calm and Focus on Value:

In times of geopolitical uncertainty and economic turbulence, it’s natural for business owners to feel a sense of panic. However, it’s crucial to remain calm and focused. Panic can lead to hasty decisions that may not be in the best interest of the business. Instead, business owners should concentrate on areas that will drive sustained and improved value for their business.

  • Prioritize Core Competencies: Focus on what your business does best. Strengthening your core competencies can help you maintain a competitive edge and deliver consistent value to your customers.
  • Enhance Customer Value: Continuously seek ways to improve the value you provide to your customers. This could involve enhancing product quality, offering exceptional customer service, or introducing new features that meet evolving customer needs.
  • Invest in Employee Development: Your employees are a valuable asset. Investing in their development through training and upskilling can boost productivity, innovation, and morale, ultimately contributing to the long-term success of your business.
  • Maintain Financial Discipline: Keep a close eye on your financial health. Implementing sound financial practices, such as budgeting, forecasting, and cost control, can help you navigate through economic challenges and ensure the sustainability of your business.
  • Foster Innovation: Encourage a culture of innovation within your organization. Embracing new ideas and technologies can help you adapt to changing market conditions and stay ahead of the competition.

By staying calm and focusing on these key areas, business owners can drive sustained and improved value for their business, even in the face of geopolitical and economic challenges.

Building A Resilient Business

While navigating geopolitical uncertainties, rising costs, tariffs, and potential recessions can be challenging, adopting strategic measures can help businesses remain resilient and thrive. By staying informed, diversifying supply chains, managing costs, focusing on cash flow, adapting pricing strategies, investing in technology, strengthening customer relationships, exploring new markets, developing contingency plans, seeking professional advice, and staying calm and focused on value, business owners can better position their companies for success in these tumultuous times and emerge stronger and more resilient.

At Rizolve Partners, we help business owners and executives transform challenges into opportunities. If you’re ready to explore how strategic business advisory services can benefit your company, let’s have a conversation – contact us today to schedule a call.

Who Can Benefit From Strategic Business Advisors?

Unlock the potential of your business with strategic advisory services designed to enhance efficiency, optimize growth, and create sustainable success.

Running a business—whether it’s a start-up or a long-established company—comes with countless decisions, opportunities, and challenges. As the business world grows increasingly complex, many business owners and executives are turning to strategic business advisors to help them navigate this dynamic landscape.

But who exactly can benefit from these services? And why should a business consider working with a strategic business advisor? In this article, we’ll break down what strategic business advisors do, who stands to gain the most from their expertise, and how they drive growth and value for businesses of all sizes.

What Are Strategic Business Advisors?

Strategic business advisors are experienced professionals who provide tailored guidance to businesses, helping them identify opportunities, overcome challenges, and achieve their goals. Unlike traditional consultants, strategic advisors focus on the long-term picture, integrating every aspect of a company’s operations—from finances and marketing to leadership and succession planning.

A team of strategic business advisors works closely with business owners to deliver actionable insights and solutions that drive growth and sustainability. With expertise spanning multiple industries, we help businesses navigate key transitions, optimize operations, and unlock untapped potential.

Who Can Benefit From Strategic Business Advisors?

While every business has unique needs, certain organizations and situations are especially well-suited to the expertise of a strategic business advisor.

Let’s explore the key beneficiaries:

Growing Businesses Seeking Scalability

If your business is experiencing rapid growth or plans to scale in the near future, a strategic business advisor can help you navigate the complexities of expansion. From financial planning to operational efficiency, advisors provide the insights needed to scale responsibly without compromising quality or profitability.

How Advisors Help:

  • Develop scalable processes and systems.
  • Optimize resource allocation.
  • Identify and mitigate risks associated with growth.

Businesses Preparing for a Transition

Whether you’re planning to sell your business, transition ownership, or bring in new leadership, strategic business advisors are invaluable during times of change. Advisors help ensure that your business is not only ready for the transition but also positioned to maximize value.

How Advisors Help:

  • Prepare businesses for succession planning or exit strategies.
  • Conduct in-depth business valuations.
  • Enhance operational efficiency to attract buyers or investors.

Companies Facing Market Challenges

Economic downturns, rising competition, or shifts in consumer demand can create significant challenges for businesses. Strategic advisors bring an objective perspective and years of experience to help businesses adapt and thrive in difficult conditions.

How Advisors Help:

  • Conduct market analysis to identify trends and opportunities.
  • Develop strategies to address challenges and improve resilience.
  • Streamline operations to improve cash flow and profitability.

Businesses in Need of Operational Efficiency

For companies struggling with inefficiencies, bottlenecks, or outdated processes, strategic business advisors provide the expertise needed to streamline operations and improve performance.

How Advisors Help:

  • Analyze workflows and identify areas for improvement.
  • Implement best practices for operational efficiency.
  • Introduce tools and technologies to optimize performance.

Entrepreneurs Seeking a Competitive Edge

Start-ups and small businesses often face resource constraints and intense competition. A strategic business advisor can help entrepreneurs prioritize their efforts and identify growth opportunities that align with their goals.

How Advisors Help:

  • Develop clear business strategies and goals.
  • Provide guidance on market positioning and competitive differentiation.
  • Offer insights on funding and resource allocation.

Established Businesses Focused on Long-Term Value

For businesses that have been operating successfully for years, maintaining momentum and ensuring long-term value can be a challenge. Strategic business advisors help these organizations refine their strategies, plan for the future, and continuously improve.

How Advisors Help:

  • Conduct regular assessments of business performance.
  • Explore diversification opportunities.
  • Implement strategies to increase overall business value.

 

Discover how strategic business advisors help companies streamline operations, improve decision-making, and drive long-term growth through expert insights.

Is A Strategic Business Advisor Right For You?

If you’re looking to take your business to the next level, overcome a specific challenge, or prepare for the future, working with a strategic business advisory firm could be the game-changer you need. By providing the insights, strategies, and tools necessary to succeed, advisors help businesses of all sizes unlock their full potential.

Why Choose Rizolve Partners for Strategic Business Advisory Services?

At Rizolve Partners, we understand that no two businesses are alike. That’s why our approach is tailored to meet the specific needs and goals of each client. Whether you’re navigating a major transition, addressing market challenges, or seeking to scale your operations, our team is here to guide you every step of the way.

With our deep expertise and commitment to delivering measurable results, we help business owners and executives transform challenges into opportunities. If you’re ready to explore how strategic business advisory services can benefit your company, let’s have a conversation – contact us today to schedule a call.

What is Business Growth and how does it work?

What is business growth, and how does it work?

Growth in a business in and of itself may or may not be a good thing…

Generally, a business’s ability to grow is regarded as a good thing.

It’s usually indicative of:

  • having attracted and satisfied more and/or larger orders,
  • purchased and built inventory,
  • hired and trained staff,
  • and developed processes and systems to fulfill more orders.

Capacity has been developed to meet the demands of an increasingly demanding customer. Not to mention, the holy grail of achieving customer satisfaction has been demonstrably achieved.

However, a rapid growth rate can sometimes be a bad thing.

Growth requires funding with additional working capital. This could be bad if facility increases are not planned to keep up with the financing needs of the business. Customer satisfaction could take a dive if delivery time or service quality suffers.

Human resource motivation could be significantly impaired if systems and processes are weak or broken. This can cause substantial effort on the part of employees to coordinate fulfilment orders and completion of delivery.

So when professional investors or stakeholders see a growing company, they are initially impressed. However, their predisposition is to look under the covers and to ask questions to establish the quality of that growth. They do this to better understand the business valuation of a company. This valuation can vary greatly depending on the type of sales and the capacity for growth that the company has established.

Let’s first consider the nature of the sales… If the new sales orders are one-off in nature, an investor will give the business credit. This will increase its appraisal of value.

However, the growth will only be appraised at a stepped-up multiple if the new business is contractual.

Furthermore, it must be recurring into the future.

In other words not all growth is evaluated equally. Business Owners beware as this will be established during due diligence. Demonstrating the dollar value of growth is only one component if you are looking to maximize the value of your business.

Let’s consider how the company has been built. Is it seen by an Investor to have capacity suitable for the size of its business base? Are its competencies operating in a balanced way? Imbalances and lack of capacity cause unintended consequences.

For most companies, a stable platform of growth is achieved when it can demonstrate that it has:

  • Delegated responsibilities to a competent leadership team that is managing its affairs;
  • Margins that are set at levels equal to or better than the competition and can fund future growth through reinvestment;
  • Financial and operating systems that can support the information requirements of growth;
  • Human resources that can attract and fulfil the growth;
  • Sales processes and systems that can be replicated and controlled to deliver planned growth;
  • Operations with planned capacity that is sufficient to fulfil the promises made by sales in a timely manner without sacrificing quality;
  • Customer satisfaction that brings them back and is sufficient for them to recommend the product or service to friends or colleagues.
  • Contracts that provide legal formality over relationships and transactions.

This is crucial the bigger a company gets. Players can stretch what was intended in a handshake. Money in greater amounts can expose integrity; so better to get everything agreed to in writing to avoid misunderstanding. Good businesspeople have no problem with that.

Many companies fail to set a firm foundation for growth. As a result, they fail in numerous, unintended ways to achieve growth and breakthrough to the next level.

Instead of growing, these companies plateau.

Absence of any of the above competencies, or balance in these disciplines are definable reasons for their lack of success. There are exceptions, but this is true in the vast majority of cases.

Fundamentally, value can be demonstrated if a company is growing in a sustainable and predictable manner. Such growth should result in the company becoming a net generator of cash. Sustainability is illustrated by growing the contractual base of business with customers who order consecutively giving the business recurring income. Such recurring income should be demonstrated via strong processes through the sales funnel that creates predictability for plans and forecasts.

Rapidly growing companies often exhibit weaknesses in operations, and this area is a constant challenge for management. The trick here is to create business plans and forecasts that are achievable.

This enables the company to marshal adequate resources in a timely fashion to fulfill its commitments. All cogs in the business engine must then run smoothly together in a controlled fashion. However this is where the greatest dynamism occurs for most businesses.

In summary, businesses that achieve good quality growth have each of the cogs of the engine working in harmony together. They have set the conditions necessary to grow in a manner that will likely achieve customer satisfaction, repurchase and onward recommendation.

 


 

Rizolve Partners understands what needs to be done to achieve sustainable, high-quality growth.
To learn more, check out our process expertise tips sheets here.

How Do I Calculate A Growth Rate Of A Company?

Learn how to calculate the growth rate of your company, and how to use this information to make informed decisions on its future.

How Do I Calculate A Growth Rate Of A Company?

As a business owner, it is important to have a very clear understanding of your company’s growth rate.

Calculating your growth rate can help you make more informed decisions on allocating resources and planning for the future.

In this blog post, we will explain the steps involved in calculating your company’s growth rate.

We’ll also explain the important considerations and decisions you can make for future growth once you know what your “growth rate” is.

 


Step 1: Determine Your Baseline

The first step in calculating your company’s growth rate is to determine your baseline.

This could be your company’s revenue, profit, or any other metric that you want to measure.

In the example we’re going to use, we will calculate the growth rate of a company’s revenue over the past year.


Step 2: Determine Your Current Period

Next, you need to determine the period of time that you want to measure.

In the example we’re using, we’ll measure the revenue growth over the past year.

Therefore, our current period is the last 12 months.


Step 3: Determine Your Previous Period

Once you have determined your current period, you need to determine your previous period.

In this example, our previous period would be the 12 months immediately preceding our current period.


Step 4: Calculate the Percentage Change

Now that we have our baseline, current period, and previous period, we can calculate the percentage change in revenue. To do this, we use the following formula:

Percentage Change = ((Current Period – Previous Period) / Previous Period) x 100

For example, let’s say the company’s revenue for the past year was $1,000,000, and the previous year’s revenue was $800,000. Using the formula above, we can calculate the percentage change in revenue as follows:

Percentage Change = (($1,000,000 – $800,000) / $800,000) x 100

Percentage Change = (0.25) x 100

Percentage Change = 25%

Therefore, the company’s revenue grew by 25% over the past year.


Step 5: Interpret the Results

Once you have calculated your company’s growth rate, interpret the results. With this calculation done already, it’s pretty straight forward to understand your growth rate… A positive growth rate indicates that your company is growing, while a negative growth rate indicates that your company is shrinking.

It’s important to understand what is driving your company’s growth (or lack thereof). This information can be used to make informed decisions about the future of your business.

It is also important to compare your company’s growth rate to industry benchmarks and competitors. This will help you understand how your company is performing compared to others in your industry. This comparison can help you identify areas where you may need to improve.


Takeaways and Conclusions

Comparing your growth rate to industry benchmarks will give you insight into how your company is performing compared to your competitors. Through this comparison, you can identify areas where your business may need to make changes or improvements. These changes can help you remain competitive in your industry.

Knowing how your company is performing in comparison to others can also help you spot emerging trends. This gives you a “heads-up” on initiatives that you can capitalize on before your competition does.

We like the following “checklist” of why it’s important to do this calculation and analysis:

1. It is essential to comprehend the reasons behind the development of your company.

2. It is also essential to comprehend the reasons behind the absence of growth of your company.

3. This understanding is necessary in order to make wise decisions about the future of your business.

It starts with simple numbers, but seeking to understand the factors contributing to your company’s growth or decline can help you. It can help you develop a more effective strategy for continuing to drive growth in the future.

Analyzing the data can provide insight into your financial performance. Recognizing the market trends that have an influence on your business can help you identify areas that need improvement. This alone can give you ideas on what to focus on for future growth!


 

Rizolve Partners understands the importance of company growth and, even more importantly, overall value acceleration. To learn more, check out our process expertise tips sheets here.

Will your business be more valuable this time next year?

For many, January is a time of rebirth and resolutions. It’s a time to reflect on last year’s achievements and to set goals for the year ahead.

Some people will set personal goals like losing weight or quitting a habit, and most company owners will set business goals that focus on hitting certain revenue or profit milestones. But if your goal is to own a more valuable business next year, you may want to make one or more of the following New Year’s resolutions.

Tips to build a more valuable business:

  • Take a two-week vacation without checking in with the office. When you return, you’ll see how well your company performed and where you need to make a key hire or create a new system.
  • Write down at least one process per month. You know you need to document your systems, but you may be overwhelmed by the task of taking what’s inside your head and putting it down in writing for others to follow. Resolve to document one system a month and by the end of the year you’ll own a more sellable company.
  • Offload at least one customer relationship. If you’re like most business owners, you’re still your company’s best salesperson, but this can be a liability in the eyes of an acquirer, which is why you should wean your customers off relying on you as their point person. By the time you sell, none of your key customers should think of you as their relationship manager.
  • Cultivate a new relationship with a new supplier. Having a “go to” group of suppliers is great, but an over-reliance on one or two suppliers can create a liability for your business. By spreading some of your business to other suppliers, you keep your best suppliers hungry and you can make a case to an acquirer that you have other sources of supply for your critical inputs.
  • Create a recurring revenue stream. Valuable companies can look into the future and see where their revenue is going to come from. Recurring revenue models can vary from charging customers a small amount for a special level of service to offering a warranty or service contract.
  • Find your lease (and any other key contracts). When it comes time to sell your company, a buyer will want to see your lease and understand your obligations to your landlord. Having your lease handy can save time and avoid any nasty surprises at the eleventh hour in the process of selling your company.
  • Check your contracts and make sure they would survive the change of ownership of your company. If not, talk to your lawyer about adding a line to your agreements that states the obligations of the contract “surviving” in the event of a change of ownership of your company.
  • Start tracking your Net Promoter Score (NPS). The NPS methodology is the best predictor that your customers will re-purchase from you and/or refer you, which are two key indicators of a healthy and successful company. It’s also why many strategic acquirers and private equity companies use NPS as a way to measure the health of their acquisition targets during due diligence.
  • Get your current Value Score. All goals start with a benchmark of where your Company value is today. By understanding it and what it is composed of, you can pinpoint how you’re doing now and which areas of your business make-up are dragging down it’s value.

A lot of company owners will set New Year’s resolutions around their revenue or profits for the year ahead, but those goals are blunt instruments. Instead of just building a bigger company, also consider making this the year you build a more valuable one.

Rizolve Partners is a trusted strategic advisory firm dedicated to helping business owners achieve peak value. If you’d like to learn more, let’s have a conversation. Are you curious about how transferrable your company is and what you would need to adjust to transition it successfully when you’re ready? Then perhaps it’s time to for us to connect so we can discuss your company’s current value and how to make your business (and your life) more attractive! You can reach us in any number of ways here.

The Smartest Business Owners Never Leave Money on the Table

Have you heard about the “age wave” that could affect the value you realize for your business when you decide to monetize the wealth you’ve created? Two thirds of private business owners are baby boomers, and their average age is 65, representing over 700,000 Canadian businesses. According to BDC, 49% expect to exit their business within 5 years. That could be good news if you’re looking to buy a business, but the market is about to get much more challenging for owners looking to exit.

Unlocking the wealth in a business is no trivial affair given that 80%-90% of most owners’ financial assets are tied up in their business. Owners are banking on their ability to monetize this wealth to ensure their financial security and lifestyle once they exit.

However, historical transition rates suggest looming issues for the unprepared: statistics show that only 20%-30% of private business transitions are successful. Poor transaction success, high levels of owner dissatisfaction, and low levels of survival for family-owned transfers all threaten retirement plans.

Despite that backdrop, nearly 80% of owners have no written transition plan, and nearly half have done no planning at all. Not having a considered exit plan will close doors to value maximizing opportunities and available tax saving strategies.

Here are five thoughts business owners should keep in mind when trying to optimize value on what they have created.

Know your exit strategy

A successful exit strategy ensures a business owner is financially prepared, maximizes transferable business value and provides a plan to answer the question, “What next?”

There are several factors that come into play.

First, an owner must understand their business and their personal objectives.

Your personal objectives and needs are key inputs to correctly setting your personal expectations and financial plans. Understanding your wealth plan and what must be achieved out of the business sale to enjoy it, represents your bottom line for negotiations.

Understanding that there are different phases in the getting-to-cash process is important, too. The planning phase to maximize value can take up to three years, while preparing and executing the final transaction can take up to a further year. Even after the transaction is completed there may be contract terms that need to be fulfilled.

Having a written plan covering these stages, as well as identifying goals for pre-sale value acceleration, will help chart a course for the owner and give other stakeholders something they can buy-in to.

Focus on value

To optimize value in the sale of a business, an owner needs to look at his or her company through a value lens. This is likely to involve “reframing” their approach from a perspective of purely maximizing profit to one of maximizing value.

To do this an owner needs to understand the value of the business today and what drives that value. The quicker one gets comfortable with the fact that this is not just about sales and growth in profit, the greater the likelihood of having a successful sale.

The more time one allows for “value acceleration” work to be executed, the better the prospect for maximization and creating a return on investment.

What gets measured, gets done

It is important to understand that more than 80 percent of the value of a company lies in intangible assets and goodwill (often off-balance sheet). An advisor team can help an owner identify and measure the components of such assets.

In order to track progress in accelerating value pre-sale, it is important to institute a measurement framework where the unit of measure is enterprise value. Having the value scores for the components of these assets allows an owner to create a targeted plan of improvement around the key drivers of value.

There are various measurement tools, ranging in sophistication, that enable owners to identify winning strategies and transform them into genuine results (e.g. Value Builder and Value Opportunity Profile). Measuring the positive results from improvement actions will help deliver desired outcomes.

Remember the maxim: “What gets measured, gets done!”

Know the end game

There is a defined sales process that occurs when selling a business.

The sales agent (broker or investment banker) invites a group of prospective buyers from a wide variety of sources to engage in the sales process. The agent stages the interaction to funnel down to the buyers who have demonstrable interest and qualifies their ability to execute the transaction. The goal is to orchestrate competition and create “deal tension” to optimize bids with attractive terms.

Some key sales documents, which the market expects to be available when engaging, will be employed in the process. An owner will need to have significant input in their preparation and justification. Having these documents available, with supporting information, is critical for deal momentum and navigating due diligence.

A lawyer skilled in M&A will also draft and provide negotiation support for various legal documents critical in arriving at negotiated price and terms.

Appoint an aligned advisor team

There are a number of key roles that form the backbone of an aligned exit-planning team.

First, there’s a quarterback (the “Exit Planner”) who can help an owner build, orchestrate and implement a plan. Critically, this position will take the business through a process of value acceleration and ensure that the business is transferable and ready for sale.

A personal financial advisor helps compute the minimum number that an owner needs to achieve from the sale of a business in order to fulfill his or her lifestyle wants. This provides a bottom line.

A business tax and legal advisor helps structure business assets so that what is sold is separated from assets not being sold and will organize to minimize tax on net proceeds.

Finally, a transaction advisor will help the owner organize and orchestrate the sale process, which requires independence and skill.

For a business owner, early planning, informed navigation, and careful execution of the exit process can mean the difference between maximizing the value of the business or settling for something less than they have dreamed about for their retirement.